Terms of Service

Welcome to www.kashvii.com (the "Website" or "Site"), an online fashion brand operated by Femilyn (OPC) Private Limited (the "Company," "we," "us," or "our"). By accessing or using our Site, you (the "User" or "you") unconditionally accept and agree to be bound by these Terms of Service (the "Terms"), along with our Privacy Policy and any other policies referenced herein. These Terms constitute a legally binding agreement between you and the Company.

If you do not agree with any part of these terms, you must not access or use the site. We reserve the right to amend, modify, add, or remove portions of these Terms at any time without prior notice. It is your responsibility to review these terms periodically for changes. Your continued use of the Site following any modifications constitutes your acceptance of those changes.

1. Product Information

You are advised to carefully review all information regarding products and services as provided in the relevant sections of the Site before making any purchase.

2. Product Quality Assurance

All products listed on the Site are inspected, verified, and assured to meet the standards of quality, design, composition, style, or model as represented on the Site.

3. Pricing and Availability

Prices and availability of products are subject to change at our sole discretion without prior notice.

4. Order Cancellations

Once an order is placed on the Site, requests for cancellation will not be entertained.

5. Order Refusal or Cancellation by the Company

We reserve the right to refuse or cancel any order, including for products listed at an incorrect price or due to any other reason, irrespective of whether the order has been confirmed or payment has been received. In such cases, any payment received will be refunded, and you will be notified accordingly.

6. Delivery Errors Due to User Mistakes

In the event of non-delivery or late delivery resulting from errors by you (such as providing an incorrect or incomplete name, address, or unavailability of the recipient), any additional costs incurred by us for re-delivery will be recoverable from you.

7. Accuracy of Information

You agree to provide accurate, authentic, and truthful information when using the Site.

8. Verification and Rejection Rights

We reserve the right to verify and validate the information and details provided by you at any time. If any information is found to be wholly or partially untrue, we may, at our sole discretion, reject your registration and prohibit you from using the Site's services without prior notice.

9. Credit Card Fraud Liability

We shall not be liable for any credit card fraud. The responsibility for fraudulent use of a credit card lies solely with you, and the burden of proving otherwise rests exclusively on you. You must use only your own credit card for transactions on the Site.

10. Force Majeure

We shall not be liable for any delay or non-delivery of ordered goods due to events beyond our control, including floods, fires, wars, acts of God, or similar force majeure events.

11. Age Requirement

You certify that you are at least 18 years of age or have obtained the consent of a parent or legal guardian to use the Site.

12. Complaints Policy

We will not entertain any complaints regarding orders after one (1) day from the date of delivery.

13. Clarifications on Terms

If you have any questions, doubts, or concerns regarding these terms, you should contact us via the options provided on the Contact page and await a written clarification by mail before proceeding to use the site.

14. Liability for Non-Delivery or Late Delivery

In cases of non-delivery or late delivery, we shall not be liable to pay or refund any amount exceeding the order value.

15. Disclaimer

Product images on the Site are for illustrative purposes only. Actual product colors may vary slightly from those shown due to differences in lighting during photography, your display settings, or screen resolution.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

17. Contact Information

For any suggestions, questions, or concerns, please contact us at support@kashvii.com